Privacy Policy
Welcome to MedicalWorld. We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about our privacy practices, please contact us at Medicalworld.contact@gmail.com.
Introduction & Scope
This Privacy Policy applies to all information collected through our website, online shop, distributor portal, and related services, sales, marketing, or events. When you visit our website and use our healthcare, pharmaceutical, and wellness marketplace, you trust us with your personal data.
Information We Collect
We collect information that you voluntarily provide to us when you register, make a purchase, or participate in our Direct Selling community:
Personal Details
Name, phone number, email address, postal shipping address, and account credentials.
Regulatory / KYC
PAN card, bank account IFSC, and address proofs collected strictly for direct-seller payouts and tax compliance.
Payment Data
Encrypted transactions processed directly via Razorpay. We do not store credit or debit card numbers on our servers.
How We Use Your Information
- ✓Order Fulfillment: To process payments, verify shipping addresses, package healthcare items, and dispatch shipments with tracking.
- ✓Account Administration: To facilitate user authentication, password resets, and session management.
- ✓Direct Selling Network: To maintain transparent sponsor trees, calculate Sales Volume (SV) bonuses, and process direct bank transfers.
- ✓Customer Notifications: To send order receipts, payment status updates, delivery alerts, and regulatory notifications.
Data Sharing & Third-Party Services
We only share data with service providers necessary to provide our services (such as Razorpay for secure payments and verified courier logistics partners for package delivery). We do not sell your personal information. Sponsors within our direct selling hierarchy see only relevant volume data needed for business reporting.
Data Security & Retention
We employ modern industry safeguards including 256-bit SSL encryption, restricted administrative access, and encrypted passwords. We retain personal records only as long as necessary to satisfy legal, tax, and accounting requirements under Indian law.
Privacy Officer Inquiries
MedicalWorld, 395, Sarojini Naidu Road, New Siddhapudur, Coimbatore - 641044