Grievance Redressal
MedicalWorld is committed to providing prompt, fair, and transparent resolution to all consumer and seller grievances in compliance with the Consumer Protection (Direct Selling) Rules, 2021.
We have a dedicated Grievance Officer and redressal cell to ensure every concern is systematically logged, tracked, and resolved.
Grievance Officer Details
Grievance Redressal Cell
Consumer Protection Officer
Address: 395, Sarojini Naidu Road, New Siddhapudur, Coimbatore, Tamil Nadu - 641044
Helpline: +91 63697 11197
Email: Medicalworld.contact@gmail.com
Working Hours: Monday to Saturday (10:00 AM – 6:00 PM IST)
Filing & Resolution Procedure
Submit complaint via email or phone mentioning your User ID or Order Number.
A unique reference ticket number will be generated and issued within 48 hours.
Complete investigation and formal redressal completed within thirty (30) days.